frequently asked Questions

To obtain an Ascension Passport in the Belleville Valley, go to:

  • Les Menuires: Mountain House, Les Bruyères Sports Center, La Croisette Sports Center
  • Val Thorens: Tourist Office
  • Saint Martin de Belleville: Tourist Office

You will have no operating costs and only an initial cost of €1 will be required for the purchase of a card, and €5 if you prefer a bracelet.

The Ascension Passport is a prepaid card. You load a certain number of units (1 unit = 1€). Units are also counted in hundredths. These are debited each time the card is used. The Ascension Passport is not nominative and can be used by several people, for one or more activities.

Units not consumed at the end of the holiday are either refunded or kept for a future stay.

After purchasing your Ascension Passport, create your account on this site or from the AllinSmart application / choice Ascension Passport by registering your data, with your e-mail. Creating your account guarantees that your points will be reimbursed in the event of loss or theft.

Only cards whose account has been created will be able to be refunded the remaining units during the stoppage.

By paying for activities with an Ascension Passport, simplify your leisure activities and benefit from discounts on a large number of activities, up to 50% depending on the activity!

This is THE good plan to make the most of a multitude of fun, sporting and cultural activities offered throughout the Belleville valley at a low price.

During each transaction at a member leisure service provider, you are given a ticket. For leisure providers equipped with a tablet or smartphone or PC, the ticket is sent to you by e-mail. They show you the credit acquired or the debit made as well as the balance of units in your account.

You can also access your account from the "My account" menu on the website or through the mobile application in order to view your balance of units and your benefits acquired from the various leisure providers, your coupons in progress validity…

Update your contact details to be informed of good deals and news.

The card is valid for all resort villages in the valley: Saint Martin de Belleville, Les Menuires and Val Thorens.

All service providers and their offers are visible on this site and through the AllinSmart mobile application that you can download from the Appstore (pour iPhone) and from the Playstore (Android) by then selecting the Ascension Passport program.

You will find the list of members on the Providers menu. Use the filters to select the types of leisure activities corresponding to your criteria.

Units not consumed at the end of the holiday are either refunded or expired on October 1st following the summer season!

The units are only valid for the summer season. The units cannot be used or refunded beyond September 30 of each year and no dispensation will be granted. Credits remaining on October 1 expire and the card balance is reduced to 0.

* except credits from holiday vouchers which are non-refundable.

 

You must put your card in opposition as soon as possible from your account, menu "My card" on the site or the mobile application, or report it by a simple phone call to the headquarters of SOGEVAB (04 79 00 00 18) or by e-mail at support@passeportascensionnel.com.
If you do not have an associated crate in your account, a new card can then be credited with the units available on your account .

We recommend that you put your card in opposition as soon as possible from your account, menu "My card" on the site or the mobile application, or to report it by a simple phone call to the headquarters of SOGEVAB (04 79 00 00 18) or by e-mail to support@passeportascensionnel.com so that your card is blacklisted.

We will do all the research to verify your card transactions and identify the causes of any problems you report to us.

A new card, credited with the units and all the rights and coupons available on your card upon receipt of your message, can be given to you at one of the points of sale.