How it works

How to use the Passport Ascensionnel?

Attention: Active and valid during the official opening dates of the resorts of Vallée des Belleville, Saint Martin de Belleville, Les Menuires and Val Thorens. For the summer 2024 from July 6th to August 30th.

The Ascension Pass is a prepayment and discount card. You activate your passport on this site or in one of the points of sale (passportascensionnel.com). You can associate several cards to the same account. Please note that only the main card will be used as a reference for your transactions and can be credited. You can then use your card in 2 different ways:

  1. Digital wallet: ideal for managing a budget (1 "master" passport and several associated passports). You load the desired amount in euros at the resort sales points in Les Menuires, Saint Martin de Belleville and Val Thorens or from your account on the Internet. Your credit will be debited each time the master card or cards associated with the account are used (including hundredths). The Ascension Pass is non-nominative and cannot be used by several people.

  2. Discount card: On presentation of the ascension passport, you will receive discounts of between 10 and 50% on selected activities or products at partner establishments. Please note that the passport is for the holder's name only.

How much does the Passport Ascensionnel cost?

You will have no operating cost and only an initial cost of €3 will be required for the purchase of a card.

What happens to my credit at the end of the stay?

At the end of your stay and before 30 September of the current year, you can request the reimbursement of your balance by bank transfer to a euro account through the website, after having indicated your bank details and having provided a copy of an identity document (identity card, passport or driving licence)

Information: Credits loaded onto the Ascension Pass are valid for the summer season only. If you have not requested a refund before 30 September, your balance will automatically be valid for the summer seasons until 31 August 2026.

Why and how to activate the Passport Ascensionnel?

Your Ascension Passport must be activated to allow you to use the pre-loaded credits and the discount card option. To activate your card, simply create your online account on the site by entering your Ascension Passport card number (12 digits), an e-mail address which becomes the unique identifier for your account, your first and last names, a mobile phone number and additional optional information.  

How do I know my unit balance and benefits?

You can check the balance of your Passport Ascensionnel from the "My account" menu on the website and any service provider can also tell you your balance after reading your card.

From your account, you can also consult the details of your rights and benefit coupons, as well as the details of your transactions.

Do not forget to validate your agreement to receive e-mails and SMS in order to be informed of events, tips and news during your stay.

Who are the participating leisure providers?

The card is valid for all the village resorts in the Belleville Valley: Saint-Martin de Belleville, Les Menuires and Val Thorens.

You can find all the providers and activities on this site (Providers menu). Use the filters to select the types of leisure activities that match your criteria.

I lost my card, what should I do?

You can immediately cancel your card via your account in the "My account" menu on this site. Otherwise, you must report it as soon as possible, for example by calling SOGEVAB (04 79 00 00 18) or visiting a tourist office, or by e-mail to support@passeportascensionnel.com so that your card can be blocked. The creation of your account guarantees that, in the event of loss or theft of your card(s), the card(s) will be blocked immediately and your credit will be reimbursed or transferred to a new card(s) if necessary.
CAUTION: If you have blocked your main card with linked cards, please note that your account will be completely blocked, so your linked cards will also be blocked. You will then have to request a replacement card at a point of sale. However, you can block your linked cards without blocking your account.

I see fraud on my card, what should I do?

We recommend that you immediately put your card in opposition then report it as soon as possible, by a simple phone call to SOGEVAB (04 79 00 00 18) or by e-mail to support@passeportascensionnel.com so that your card is put in opposition.

We will do all the research to verify your card transactions and identify the causes of any problems you report to us.

If you have at least one other card associated with your account, you can simply replace the card with a new card as needed. Failing this, you can obtain the transfer of your credits and all the rights and coupons available on your card to a new card at one of the points of sale.

 

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