How it works
How to use the Passport Ascensionnel?
Attention: Active and valid during the official opening dates of the resorts of Vallée des Belleville, Saint Martin de Belleville, Les Menuires and Val Thorens. For the summer 2023 from July 1st to September 1st.
The Ascension Pass is a pre-payment card. You load the desired amount in euros at the sales points in the resorts of Les Menuires, Saint Martin de Belleville and Val Thorens or from your account on the Internet. Your credit will be debited each time the card is used (including the hundredths). The Ascension Pass is not nominative and can be used by several people, for one or several activities, but you will have to activate it by creating your account on Internet or in one of the sales points. You can also associate several cards to the same account. Please note that only the main card will be used as a reference for your transactions.
How much does the Passport Ascensionnel cost?
You will have no operating cost and only an initial cost of €1 will be required for the purchase of a card.
What happens to my credit at the end of the stay?
At the end of your stay and before 30 September of the current year, you can request the reimbursement of your balance by bank transfer to a euro account through the website, after having indicated your bank details and having provided a copy of an identity document (identity card, passport or driving licence)
Information: The credits loaded on the Ascension Pass are only valid for the summer season. If you have not requested a refund before September 30th, your balance will automatically be valid for 3 summers after the date of the first transaction, purchased with the Ascension Pass.
Why and how to activate the Passport Ascensionnel?
Your Ascension Passport must be activated to allow you to use the pre-loaded credits. To activate your card, simply create your online account on the site by entering your Ascension Passport card number (12 digits), an e-mail address which becomes the unique identifier for your account, your first and last names, a mobile phone number and additional optional information.
The creation of your account guarantees that in the event of loss or theft of your card, the card will be blocked immediately and your credits refunded or transferred to a new card if necessary.
How do I know my unit balance and benefits?
You can check the balance of your Passport Ascensionnel from the "My account" menu on the website and any service provider can also tell you your balance after reading your card.
From your account, you can also consult the details of your rights and benefit coupons, as well as the details of your transactions.
Do not forget to validate your agreement to receive e-mails and SMS in order to be informed of events, tips and news during your stay.
Who are the participating leisure providers?
The card is valid for all the village resorts in the Belleville Valley: Saint-Martin de Belleville, Les Menuires and Val Thorens.
You can find all the providers and all the activities on this site.
You will find the list of members on the Providers menu. Use the filters to select recreation types that match your criteria.
I lost my card, what should I do?
You can immediately stop your card through your account in the "My account" menu on this site. Otherwise, you must report it as soon as possible, for example by a simple phone call to the SOGEVAB (04 79 00 00 18) or by going to a tourist office, or by e-mail to support@passeportascensionnel.com so that your card can be blocked. A new card, credited with the credits available on your account at the time of your report, will then be given or sent to you.
I see fraud on my card, what should I do?
We recommend that you immediately put your card in opposition then report it as soon as possible, by a simple phone call to SOGEVAB (04 79 00 00 18) or by e-mail to support@passeportascensionnel.com so that your card is put in opposition.
We will do all the research to verify your card transactions and identify the causes of any problems you report to us.
If you have at least one other card associated with your account, you can simply replace the card with a new card as needed. Failing this, you can obtain the transfer of your credits and all the rights and coupons available on your card to a new card at one of the points of sale.
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